Shipping Policy
This Shipping Policy explains how Grooma orders are prepared, shipped, and supported after dispatch. Delivery availability may vary by destination, carrier coverage, and current operating conditions.
Shipping origin
Orders are fulfilled from Shenzhen, China.
Primary delivery markets
- United States
- Canada
- United Kingdom
We do not currently offer unrestricted global shipping. Availability may change depending on destination and carrier support.
Order preparation and transit
Orders are prepared after successful payment verification. Processing and delivery timing may vary based on order volume, destination, local carrier performance, and customs handling. Customers should refer to the checkout page and order confirmation for the most current timing shown at the time of purchase.
Tracking and delivery support
When tracking is available, shipping updates are provided after dispatch. If you need delivery help, contact Groomaservice@gmail.com and include your order number.